Accessibility at NorthLink Ferries
Accessible travel for everyone
Our Commitment to Accessible Travel
We want every passenger to travel confidently. Our terminals and services are designed to be accessible, and our trained assistance team is here to help you from arrival to departure.
We offer assistance with boarding, help with luggage, and support throughout your journey. Pre-booking assistance means we can guarantee staff availability and reduce waiting times.
Please get in touch before your journey if you have any questions about accessibility.
Our Accessible Locations
- NorthLink - Aberdeen — Serco NorthLink Ferries, Aberdeen Terminal, AB11 5NP
- NorthLink - Hatston — Hatston Terminal, Hatston Quay, KW15 1RQ
- NorthLink - Kiln Corner — Kiln Corner, Ayre Road, KW15 1QX
- NorthLink - Lerwick — Holmsgarth Terminal, Holmsgarth Road, ZE1 0PR
- NorthLink - Scrabster — Scrabster Terminal, Thurso, KW14 7UJ
- NorthLink - Stromness — Stromness Terminal, Ferry Road, KW16 3BH