The venue does not have its own car park but has a convenient dropoff point which is located outside the main entrance. Opening times vary depending on both seasons and sailings.
Aberdeen Ferry Terminal has automatic doors at the main entrance, a lift from the ground floor to the first floor walkway, and level access throughout. The reception desk has a low counter and a hearing loop. There is an accessible toilet and a Changing Places toilet adjacent to reception. Staff can provide meet and greet, sighted guiding, and BSL support. Sunflower Lanyards are available free of charge, wheelchairs can be borrowed for the journey between terminal and ferry, and assistance dogs are welcomed. Share your access preferences in advance through WelcoMe so the team can prepare for your arrival.
Aberdeen Ferry Terminal is NorthLink Ferries' mainland departure point, located at Jamieson's Quay in the heart of Aberdeen. Nightly sailings depart for Lerwick in Shetland, with some services calling at Hatston, Kirkwall in Orkney. The terminal is a ten-minute walk from the bus and train stations and directly across from Union Square Shopping Centre.